FAQ


One Step at a time, we’ll have you setup real quick

I get it, this is totally new for you. Here are some of the most frequently asked questions that we receive.

 

Q. How does this work?
A. All the content (TV shows, movies, sports, etc.) is streamed on the internet. With its configuration, the SPARTAN makes finding and streaming content very easy. Another bonus is you no longer need to illegally download TV shows and movies. Just find what you want to watch and stream it.

Q. What TV shows can I watch?
A. All mainstream programming is available…yes, all of it. You might find that some older programs are not available, but most are.

Q. Okay, so I’ve decided I want one. How difficult is it to setup when I get it home?
A.
All you need to do is connect it to your TV and the internet. SPARTAN comes plug-n-play for all customers.

Q. What internet speed do I need?
A.
We recommend a minimum of 5Mbps.  Optimal performance is achieved at 10Mbps and up.

Q. What happens if I buy it but don’t like it?
A. If you don’t like it for whatever reason, let us know within 15 days of receipt and we’ll pay to have SPARTAN shipped back to us along with a full refund. Period. This is our guarantee.

Q. How much data transfer will I use?
A. That depends on how much TV you watch and the quality of that view.  We recommend getting unlimited data transfer.  At minimum, you should have 500gb of data transfer to be safe.

Q. Can I buy with Paypal?
A. Of Course we do, Most recognised and secure method of payment

Q. Is there a warranty?
A. You bet. The Spartan T8V ,M8S and MiniMX and  comes with a 1-year warranty that covers every component in the unit.

 

Q. Do you provide support if I get stuck using SPARTAN?
A. Of course! Our friendly support team is available to help you with any issues that may arise. Via Twitter or Email We will answer any questions.

Q. I already have a digital movie library. Can I still use it?
A. Yes indeed.  SPARTAN comes with USB ports that you can plug external drives into, not to mention that Kodi will connect to any networked device and can play any known format of audio and video.